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reformer rental terms & conditions

General Terms for Equipment Hire

These Terms apply to all Equipment hired by the Company to the Customer. By requesting to go ahead with Reformer Rental, you agree to be bound by these Terms.


Bond means the refundable deposit paid to secure the hire of the Equipment

Business Day means any day other than a Saturday, Sunday, or a bank holiday or a public holiday in New Zealand and a reference to a date which does not fall on a Business Day is to be construed as a reference to the next Business Day.

Commencement Date means the date that the Hire Period begins.

Company means the entity referred to as the Company in the Parties section of the Application Form.  

Customer means the person hiring the Equipment the subject of these Terms.

Equipment refers to the Reformer and any other props as specified.

Expiration Date means the date that the Hire Period ends.

Hire Fee means the hire fee specified, or such other amount specified by the Company from time to time.

Hire Period means the period from the Commencement Date to the Expiration Date (both dates inclusive) as specified, unless otherwise terminated in accordance with these Terms.

Interest Rate means the interest rate set by the Penalty Interest Rate Act 1983 (Vic).

Location means the address where the Equipment is held by the Customer as set out in Application Form.

Parts means any and all appliances, parts, instruments, accessories and other equipment of whatever nature constituting part of the Equipment or which may from time to time be incorporated or installed in, or attached to the Equipment.

Secured Property means all goods that are supplied to the Customer by the Company (whether now or in the future) including the Equipment and for the avoidance of doubt the proceeds of any sale of those goods.

Sub-hirer means any party to whom the Customer has sub-hired or otherwise provided the Equipment.

Terms means these terms and conditions of equipment hire.


In these Terms, unless expressed or implied to the contrary, have the same meaning.


1. Hire of Equipment

  • SISU (the Company) will hire to the Customer the Equipment in accordance with these Terms.

  • This agreement commences on the earlier of either the Commencement Date, or the day that the Customer takes         possession of the Equipment.

  • This agreement will terminate on the Expiration Date.

  • The minimum Hire Period is twelve (12) weeks.


2. Supply and Return of Equipment

  • Except as otherwise agreed in writing with the Company, it is the Customer's responsibility to collect the             Equipment from the Company during normal business hours.

  • Within 14 Business Days from the end of the Hire Period, the Customer must contact the Company to arrange a time for the Company to collect the Equipment from the Customer's Location during business hours.

  • The Customer agrees to allow the Company access to the Location to collect the Equipment.

  • Delivery of the Equipment to the Location and return of the Equipment to the Company is at the Customer’s own expense.

  • If the Customer requires the Company to deliver the Equipment to the Location, the Customer agrees to pay the Company the Delivery Fee within 10 Business Days of the Company delivering the Equipment to the Location.

  • If a Delivery or Collection Fee is preferred, the Customer must pay the Company the Collection Fee within 10 Business Days of the Company collecting the Equipment from the Location.

  • The Company accepts no responsibility for any accidental damage caused to the Equipment during the course of delivery, installation or pickup of the Equipment.

  • Subject to normal wear and tear expected from use of the Equipment indoors, if the Equipment is not returned to the Company in a clean condition and/or good working order, the Customer will be charged the Company's costs in bringing the Equipment to this condition.


3. Acceptance, Risk and Title

  • As at the Commencement Date, the Customer acknowledges that the Customer has inspected the Equipment and is satisfied as to the condition, quality and safety of the Equipment, its fitness for the Customer’s purposes and its compliance with its description.

  • The Customer will be deemed to have accepted the Equipment and risk will have passed to the Customer:

- where the Company delivers the Equipment, upon delivery of the Equipment to the Location; or

- upon the Customer or its agent taking possession of the Equipment.

  • The Customer acknowledges that the Company owns the Equipment and in all circumstances the Company retains title to the Equipment. The Customer's rights to use the Equipment are as a bailee only.

  • The Customer must not, and must not attempt to, sell or offer for sale, assign, mortgage, pledge, charge, encumber, or otherwise dispose of or part with the Equipment or any part thereof in the Hire Period without the Company's prior written consent.

4. Installation and Location of Equipment

  • The Customer must not attach the Equipment to any property without the Company's prior written consent. If the Equipment is attached to land, the Equipment will not become a fixture and may be removed by the Company in accordance with these Terms.

  • The Customer must keep the Equipment indoors at the Location at all times during the Hire Period.

  • The Customer must not remove the Equipment from the Location or part with possession of the Equipment without the Company's prior written consent.

5. Customer's Obligations

  • Cleaning and Maintenance: The Customer warrants that it will:

       i.     keep the Equipment in proper working order and in good and substantial repair at the Customer's own cost in        accordance with the provided maintenance guide;

       ii.     not do or cause anything to be done that may endanger the safety or condition of the Equipment and must            use all reasonable measures to protect the Equipment against theft and vandalism;

       iii.     not in any way alter, modify, tamper with, damage or repair the Equipment without the Company's prior                  written consent; and

       iv.     not deface, remove, vary or erase any identifying marks, plate, number, notices or safety information, on the          Equipment.

  • Operation of Equipment: The Customer warrants that it:

       i.     will operate the Equipment safely, only for its intended use and in accordance with the manufacturer's                      instructions;

       ii.     acknowledges and accepts that operation of the Equipment may cause physical injury, and the Company will        not be liable for this physical injury and;

       iii.     will display all safety signs and instructions (as required by law), and ensure that all instructions and signs          are observed by users of the Equipment.

  • Replacement of Parts: The Customer warrants that it will:

        i.     replace all Parts, with reasonable promptness, which may from time to time become worn out, lost, stolen,               compulsorily acquired, destroyed, seized, confiscated, damaged beyond repair or permanently rendered unfit for           use by damage or obsolescence;

        ii.     ensure that all replacement Parts have a value and utility at least equal to the Parts replaced in their                         condition and repair required to be maintained under these Terms;

        iii.     accept full responsibility for the cost of replacing such Parts; and

        iv.     agree that all replacement Parts will become the property of the Company free of any liens, charges or other           encumbrances.

  • Repair of Equipment: The Customer agrees that:

        i.     it will undertake repairs or replacement of the Equipment within a reasonable time upon receiving a written           notice from the Company of any defect or deficiency in the Equipment or the Customer's operation of the                         Equipment or both for which the Customer is responsible under these Terms; and

        ii.     if the Customer fails to carry out its obligations under clause 5.iii, the Company and its agents may enter the        Customer's premises for the purpose of carrying out the repairs or replacement of the Equipment.


6. Breakdown of Equipment

  • In the event that the Equipment breaks or becomes unsafe to use during the Hire Period, the Customer must:

       i. notify the Company immediately;

       ii. immediately stop using the broken Equipment;

       iii. take all necessary steps to prevent injuries to any persons or damage to any property as a result of the                       condition of the Equipment; and

       i. not repair, or attempt to repair, the Equipment without first receiving written notice from the Company in                       accordance with clause 5.c

  • If the Equipment breaks or becomes unsafe through no fault of the Customer, and the Customer has notified the Company pursuant to the clause above, the Company will replace or repair the Equipment at the Company's option.

  • If the Equipment has broken or becomes unsafe to use as a result of the Customer's acts or omissions (or its employees or contractors), the Customer will be liable for; 

       i. any costs incurred by the Company to repair or replace the Equipment; and

       ii. the Hire Fee for that portion of the Hire Period during which the Equipment is being repaired or replaced.

       iii. Subject to clause 1, if the Customer notifies the Company immediately of a breakdown, the Company may                 determine not to charge the Hire Fee during the time in which the Equipment is not working.                           

7. Loss, Damage or Theft of Equipment

  • In the event that the Equipment becomes lost, damaged or stolen, the Customer must immediately notify the Company.

  • If the Equipment is lost, damaged beyond fair wear and tear or stolen during the Hire Period, the Customer will be liable for:

        i.     any costs incurred by the Company to recover the Equipment; and

        ii.     all other costs listed in clauses 1-7.


8. Sub-hire of the Equipment

  • The Customer must not sub-hire or loan the Equipment to any third party without the prior written consent of the Company, at its absolute discretion.

9. Amount Payable by the Customer

  • The Customer must pay the Company the Hire Fee in accordance with these Terms.

  • The Customer must pay the Bond to the Company on the Commencement Date. The Bond will be refunded to the Customer within 14 days of the Expiration Date, less:

        i. any Hire Fees in arrears; and

        ii. where the Company has repaired the Equipment, the cost of that repair.

  • In addition to the fees provided in clause 9.1, the Customer agrees to pay:

       i. any and all rates, and other taxes such as GST (but excluding any income tax payable by the Company),                        outgoings, penalties, fines, demands, charges or costs, stamp and other duties;

       ii. all repair and operating expenses in respect of the Equipment including (without limitation) and the cost of              replacement Parts; and

       iii. all other costs and expenses required under these Terms.

  • In the event that these Terms are terminated prior to the Expiration Date due to the default of the Customer, the Customer acknowledges that the remaining Hire Fee up to the Expiration Date is payable by the Customer to the Company.

10. Payment Terms

  • Unless otherwise provided for in these Terms, all amounts payable by the Customer to the Company are payable in accordance with the payment terms agreed upon, and if no payment terms are provided, all amounts payable to the Company are payable within 7 days of any invoice provided by the Company or its agent.

  • Hire Fees are to be processed as a membership through our booking system Punchpass, where online payments are process through Stripe (a third party online payment system). Any other payments (for example Bond, Delivery/Collection Fees, etc) are to made via bank transfer.

  • If the Customer defaults in making payment to the Company in accordance with these Terms, the Company may in its absolute discretion:

       i.   charge the Customer interest at the Interest Rate on the overdue amount; and

       ii.  require the Customer to reimburse the Company for all collection costs (on a full indemnity basis) incurred                  by the Company.

11. Exclusion of Liability

  • Nothing in these Terms is intended to exclude, restrict, or modify any guarantee, term, condition or warranty implied or imposed by law which cannot be lawfully excluded or limited (Non-Excludable Guarantees).

  • The Customer acknowledges that with respect to any Non-Excludable Guarantees, the Company's liability is, where permitted, limited to replacement (or the cost of replacement) of the Equipment, the supply (or the cost of supply) of equivalent Equipment or the repair (or the cost of repair) of the Equipment at the Company's option.

  • Subject to the Company's obligations under the Non-Excludable Guarantees, and to the maximum extent permitted by law, the Company's maximum aggregate liability for all claims arising under or relating to these Terms or its subject matter, whether in contract, tort (including without limitation negligence), in equity, under statute, under an indemnity, is limited to an amount equal to the Hire Fee paid by the Customer under these Terms.

  • Subject to clause 12, to the extent permitted by law (unless otherwise expressly set out in these Terms), all terms, conditions, warranties, undertakings, inducements or representations whether express or implied, statutory or otherwise, relating to the Company's obligations under these Terms are excluded.

  • To the maximum extent permitted by law, neither party will have any liability to the other for fines, penalties, taxes (except GST) and any exemplary, aggravated or punitive damages, liquidated damages or any indirect or consequential loss (including but not limited to loss of business, loss of revenue, loss of contract, loss of production, lost opportunity costs), legal costs and expenses (except reasonable legal costs awarded by a court) except where such losses are covered by an insurance policy held by the party.

  • To the maximum extent permitted by law, the Company will not have any liability or responsibility for any personal injury, fatigue or property damage sustained by or through use of the Equipment.

  • Except to the extent excluded by law, the Customer indemnifies the Company against any losses, damages, claims, liabilities, expenses, payments or outgoings (Liabilities) incurred by the Company to the extent the Liabilities were caused by the Customer's, or its agent's, officers', sub-contractors' or employees', acts or omissions or its breach of its obligations under these Terms.

  • The Customer accepts the Equipment at its own risk except where the Company owes a duty of care at law in the absence of these Terms and, save as set out in these Terms, the Company will not be liable to the Customer for any loss, damage, injury or death sustained by any person or to any property howsoever caused.

12. Indemnity

  • Except in the case of legal liability caused solely by the gross negligence of the Company, the Customer indemnifies the Company for any legal liability for personal injury arising out of, or in connection with, use of the Equipment.

13. Termination

  • Either party may terminate these Terms with immediate effect by serving a written notice on the other party if: 

       i. the other party becomes unable to lawfully perform its obligations under these Terms;

       ii. the other party becomes bankrupt or insolvent, executes a personal insolvency agreement, enters into                              liquidation, administration, receivership or ceases to carry on business; or

      iii. commits a breach of these Terms which it does not remedy (if capable of remedy) within 5 Business Days of               receiving written notice of breach.

  • The Company may terminate these Terms at any time for any reason for convenience by giving the Customer at least 10 Business Days' written notice.

  • The Customer may terminate these Terms at any time after the 12 week (minimum term) anniversary of the commencement of the Hire Period by giving the Company at least 10 Business Days' written notice.

  • The Company may terminate these Terms immediately if the Customer or any third party has made a false statement in the Application Form.

  • These rights of termination are in addition to any other rights either party has under these Terms and does not exclude any right or remedy under law or equity.

14. Extension

  • Should the Customer wish to extend their Hire Period, a new Hire Period will be started. This will need to be communicated to the Company within 10 Business Days of the end of the Hire Period.


15. Security and Charge

  • Despite anything to the contrary contained in these Terms:

        i.  where the Customer and/or the Guarantor (if any) is the owner of land, realty or any other asset capable of                       being charged, both the Customer and/or the Guarantor agree to mortgage and/or charge all of their joint                       and/or several interest in the said land, realty or any other asset to the Company to secure all amounts and                   other monetary obligations payable under these Terms. The Customer and/or the Guarantor acknowledge and               agree that the Company shall be entitled to lodge where appropriate a caveat, which caveat shall be withdrawn             once all payments and other monetary obligations payable under these Terms have been met.

        ii. should the Company elect to proceed in any manner in accordance with this clause and/or its sub-clauses, the             Customer and/or Guarantor shall indemnify the Company from and against all the Company’s costs and                         disbursements including legal costs on a solicitor and own client basis.

  • The Customer and/or the Guarantor (if any) agree to irrevocably nominate constitute and appoint the Company as the Customer's and/or Guarantor’s true and lawful attorney to perform all necessary acts to give effect to the provisions of clause 16.1.


16. Guarantor

  • The Guarantor unconditionally and irrevocably guarantees the due and punctual performance by the Customer of these Terms.

  • The Guarantor acknowledges that the Customer is entering into these Terms on its request, it is associated with the Customer, and it receives valuable benefit from the Customer and the Guarantor entering into these Terms.

  • The Guarantor unconditionally and irrevocably guarantees the due and punctual payment by the Customer of all Hire Fees and other monies at any time actually or contingently owing to the Company by the Customer under these Terms or otherwise (Guaranteed Monies).

  • If the Customer defaults in the payment of the Guaranteed Monies, the Guarantor shall pay those monies immediately on demand to, or as directed by, the Company in order to discharge the debt owed to the Company in full.

  • This clause 19 shall constitute a continuing guarantee and indemnity to the Company for all Guaranteed Monies which are now or may from time to time be owing or remain unpaid.

  • The Guarantor's obligations under this clause 19 are primary obligations and are not ancillary or collateral to any other right or obligations. The Guarantors obligations may be enforced against the Guarantor without the Company being required to take action against the Customer whether by making a demand or under any security that it may hold for the Guaranteed Monies.

  • The liability of the Guarantor under this clause 19 is absolute and unconditional and it shall not be avoided, released or affected by anything at all which, but for this provision, might operate to relieve the Guarantor of any obligation in whole or in part.

17. General

  • The only contractual terms which are binding upon the Company are those set out in these Terms or otherwise agreed to in writing by the Company and those, if any, which are imposed by law and which cannot be excluded by these Terms. Any terms and conditions of the Customer included on documents submitted to the Company are expressly excluded and do not apply.

  • All previous negotiations, representations, warranties, arrangements and statements (if any) whether expressed or implied, including any collateral agreement or warranty between the Customer and the Company, are excluded and cancelled.

  • If any of these Terms are found to be void, voidable or unenforceable the validity and enforceability of the remaining provisions shall not in any way be affected or impaired.

  • A waiver by either party of any breach or failure to enforce or to insist upon the observance of a condition of these Terms will not be a waiver of any other or of any subsequent breach.

  • These Terms can only be amended, supplemented or replaced by another document signed by the Customer and the Company.

  • The Customer may not assign these Terms without the Company's prior written consent.

  • Time is of the essence in relation to these Terms.

  • These Terms and any agreement including them shall be governed by the laws of the State of Victoria and the Company and the Customer submit to the jurisdiction of the Courts of that State.

  • To the extent of any inconsistency between these Terms and the Application Form, the following order of preference will apply:


Safety Disclaimer

Physical exercise, in all of its forms and with or without the use of equipment such as blocks, straps or any other equipment that may be used, use of a Reformer is a strenuous physical activity. Accordingly, you are urged and advised to seek the advice of a physician before beginning any physical exercise regimen, routine, program or using any suggested equipment. 


When using your Reformer and associated equipment ensure you always:

·       Check that you have sufficient space to practice

·       Check there are no trip/slip hazards

·       Check there are no objects you may fall on or come in contact with

·       Check there are no sharp objects or hot surfaces near by

·       Ensure you have sufficient lighting

·       Ensure your camera/screen and other electrical appliances, including cables, are on a levelled surface and not in         your training space causing a trip hazard

·       Ensure the room has sufficient ventilation

·       Ensure you have water to keep hydrated

·       Remember to seek medical advice before training if you have any existing injuries or other medical conditions

·       The minimum age requirement to use the Reformer is 18 years old

·       Ensure all household members are aware of the training and avoid entering the space

·       The Reformer can support persons up to up to 150kg 


Limitation on Liability

In no event shall SISU, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (I) errors, mistakes, or inaccuracies of content, (II) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of any social media and the Website, (III) any unauthorised access to or use of SISU secure servers and/or any and all personal information and/or financial information stored therein, (IV) any interruption or cessation of transmission to or from the Website, (V) any bugs, viruses, Trojan horses, or the like, which may be transmitted to or through the Website by any third party, and/or (VI) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

You specifically acknowledge that SISU shall not be liable for content posted by users or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. Any reference to a person, entity, product, or service on this Website does not constitute an endorsement or recommendation by SISU or any of its employees. SISU is not responsible for any third party content on the Website or third party web page accessed from this Website, nor does SISU warrant the accuracy of any information contained in a third party website or its fitness for any particular purpose. No communication of any kind between you and SISU or a representative of SISU’s shall constitute a waiver of any limitations of liability hereunder or create any additional warranty not expressly stated in the terms of use. SISU reserves the right to remove any material posted on the Website that it determines in its sole discretion is violative of any law or right of any person, infringes the rights of any person, or is otherwise inappropriate for posting on the website.

By continuing to access the SISU studio, equipment rental or website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with the privacy policy, govern SISU’s relationship with you in relation to the website, equipment rental and studio. The term ‘you’ refers to the user or viewer of our website/studio. We reserve the right to update, change or replace any part of these Terms and Conditions at any time. It is your responsibility to periodically check our website for changes. If you disagree with any part of these terms and conditions, please do not use this website or any services provided by SISU.

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