website terms and conditions
& privacy policy
Welcome!
The material appearing on this website, https://www.sisustudio.co.nz (this “Site”), is provided as information about SISU’s business, community, and people, and as a platform for online connection. The owner of this Site, SISU and its directors, agents, employees and affiliates assume no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information on the Site or material linked to this Site. Any information on this Site is provided for promotional or informational purposes only and is not to be
relied upon as a professional opinion. By using this Site, you accept and agree that following and using any information or recommendation provided is at your own risk.
TERMS AND CONDITIONS
Please read the following carefully! Your access to and use of this Site is subject to legally binding
terms and conditions, which you accept and agree to by accessing this Site. The following terms and conditions (“Terms and Conditions”) form a binding agreement (this “Agreement”) between you and Sisu Studios Ltd, a Limited Liability Company operating in Auckland, New Zealand (“SISU”). SISU may modify, amend, supplement and replace these Terms and Conditions at any time without providing you with advance notice. Your
continued use of this Site after any change means you have accepted the changed Terms and Conditions.
1. Copyright. All materials created by SISU on the Site are protected by New Zealand copyright laws as original works (including the Copyright Act 1994). The absence of a registered copyright symbol does not mean that such materials are not protected as belonging to SISU.
2. Links to Third Party Websites. This Site may contain links to third-party websites. All such linked sites, materials and pages are not under the control of SISU, and SISU is not responsible for the content contained in any linked website nor for any losses or damages you may incur as a result of the use of any third party website. SISU accepts no liability for any errors or omissions contained in third-party websites. These links are provided to improve your use of this Site, enable you to connect with SISU on various platforms, help SISU offer the easiest services for you and conduct transactions.
3. Use License. If SISU has materials on the Site that you can download, permission is granted to download copies of the materials for personal, non-commercial viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
3.1. Modify or copy the materials;
3.2. Use the materials for any commercial purpose or any public display (commercial or non-commercial);
3.3. Transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by SISU at any time. Upon terminating your viewing of these materials or termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.
4. Refunds. Our refund policy for any services or products sold on the Site is as follows: Our Services are non-refundable. In certain circumstances, we may consider class passes to be transferred. These decisions will be made on a case-by-case basis at our sole discretion.
5. Disclaimer. We aim to share information in an informative, open, and honest way. Any information and services provided on or through the Site are for informational and educational purposes only. What we share is the opinion and perspective of SISU. The information and education are not intended or implied to supplement or replace professional medical advice. Before taking any action, please make sure you consult with a medical professional.
6. No Guarantees. We make no guarantees about any particular results or benefits that you’ll get from our Site, our products or our services. We will do everything to give you the tools to succeed, but we make no guarantees. We cannot be any more clear about this: we make no promises regarding results or guarantees whatsoever (unless otherwise stated).
7. Site Terms of Use Modifications. SISU may revise these Terms and Conditions for its Site at any time without notice. By continuing to use the Site after SISU modifies this Agreement, you are agreeing to be bound by the updated version of this Agreement.
8. Limitation of Liability. In no event shall SISU or its affiliates be liable for any damages (including, without limitation, damages for loss of data or profit or due to business interruption) arising out of the use or inability to view or use the materials or content on the Site, even if SISU has been notified orally or in writing of the possibility of such damage.
9. Choice of Laws and Venue. The parties agree to irrevocably submit all claims relating to SISU’s Site to the exclusive jurisdiction of the courts of New Zealand without regard to its conflict of law provisions.
10. Indemnity. As a condition of your use of this Site, you indemnify SISU and its directors and affiliates from and against any and all liabilities, expenses (including legal fees) and damages arising from claims resulting or arising from your use of this Site.
11. Entire Agreement. These Terms and Conditions and any other legal notices, policies and guidelines of SISU linked to these Terms and Conditions or contained on this Site constitute the entire agreement between you and SISU relating to your use of this Site and supersede any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter. This Agreement may not be amended or modified except by SISU Reformer Pilates. If, for any reason, a court of competent jurisdiction finds any provision or portion of these Terms and Conditions to be unenforceable, that portion or provision shall be enforced to the maximum extent permissible so as to effectuate the intent of the parties as reflected by that provision, and the remainder of these Terms and Conditions shall continue in full force and effect. Failure by SISU to
enforce or exercise any provision of these Terms and Conditions shall not constitute a waiver of that right. Paragraph headings are for reference only.
PRIVACY POLICY
SISU understands how important your privacy is. This privacy policy (the “Privacy Policy”) sets out the privacy policies and practices for SISU Studios Ltd and its subsidiaries and affiliates (collectively, “SISU”) with respect to how SISU collects your personal information. It also describes how SISU maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by SISU via the Site. This Privacy Policy also outlines how to access certain information that SISU may collect about you.
In this Privacy Policy, personal information means information about an individual whose identity is apparent or can be reasonably ascertained from the information as further defined under applicable privacy laws (“Personal Information”).
SISU is committed to managing your Personal Information openly, transparently, and safely in accordance with the Privacy Act 2020. This includes:
● Managing your Personal Information openly and transparently.
● Collecting only the Personal Information necessary to fulfill your requests and offer you the best possible service and experience.
● Informing you how we might use your Personal Information.
● Advising you if we need to disclose your Personal Information to anyone else (including anyone outside of New Zealand) and, if so, under what circumstances this might occur.
● Keeping your Personal Information secure.
● Responding promptly and appropriately to any incident where your Personal Information may be compromised, including where it is lost or subject to unauthorised access, modification, use, disclosure, or other misuse.
● Promptly respond to your request to stop receiving direct marketing materials from us.
● Ensuring that, where appropriate, you can access and correct your Personal Information.
Please note that the Site may contain links to other third-party websites not controlled or operated by SISU. All of these third parties are listed in section 4.4 of this Agreement. This Privacy Policy does not apply to such third-party websites, and SISU is not responsible for the content of such third-party websites or the privacy practices of such third parties. SISU encourages you to request and review the privacy policies of any third parties upon disclosing your Personal Information to such parties or when visiting such third-party websites.
1. Consent of Collection of Information. By submitting Personal Information to SISU and its Site or any of its service providers, you agree and consent to the collection of your Personal Information and consent to the use, disclosure and transfer of your Personal Information in accordance with the provisions of this Privacy Policy. You may always refuse or withdraw your consent by contacting SISU at hello@sisustudio.co.nz. You understand that if you withdraw your consent, SISU Reformer Pilates may not be able to continue to offer its services and provide its information to you.
2. Children Under 18. The Site is not intended for children under years of age. No one under the age of 18 may provide any Personal Information to or on the Site. SISU does not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on the Site or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of the Site, or provide any information about yourself to us, including your name, address, telephone number,
email address, or any screen name or user name you may use. If SISU learns we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe SISU might have any information from or about a child under 18, please contact us at hello@sisustudio.co.nz.
3. Revisions to this Privacy Policy. SISU reserves the right, in SISU’s sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time without prior notice to you. SISU will treat your continued use of the Site following such revision as your acceptance of the revised terms. All revisions will be posted to the Site and will apply to any Personal Information collected on or after the date posted. SISU will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your Personal Information for purposes other than those to which consent has been obtained, unless otherwise required or
permitted by law.
4. What Personal Information does SISU collect, and how is it processed?
4.1 What do we collect? SISU may directly collect your name, address, phone number, birthday, billing address and email address. There may be other information you provide but SISU will not collect that and instead will be collected by the third parties SISU works with as outlined in 4.4.
4.2 Email. We may send you newsletters or other promotional materials through email. We will only contact you through our newsletter for promotional or informational purposes. Subscribing to our newsletters and other promotional material is optional and you can always unsubscribe. This applies to any information you submit through our website or provide to us in any other manner.
4.3 Phone Number. We may collect your phone number and contact you if we feel there is information that would be beneficial to share with you. In accordance with everything outlined in this Privacy Policy, if you do not want to be reached by phone, you can ask us not to contact you via phone, or you can choose not to share your phone number.
4.4 Third Parties. SISU may work with third-party applications to provide you with the best services on the Site. These organizations may collect Personal Information from you in order to provide you with the services, including your name and contact information. Specifically, the third parties SISU may work with on the Site are listed below. We’ve included links to their privacy policies to ensure you are comfortable using them.
4.4.1 Stripe: https://stripe.com/privacy,
4.4.2 Facebook: https://www.facebook.com/privacy/policy,
4.4.3 Instagram: https://privacycenter.instagram.com/policy,
4.4.4 Zoom: https://zoom.us/privacy,
4.4.5 Momence: https://momence.com/webflow/documents/privacy-policy.pdf
5. How will SISU use your Personal Information? Your Personal Information will be used to provide you with promotional and informative materials and offers and deliver the products and services you can purchase or subscribe to from the Site.
Specifically:
5.1. Your credit card information will not be kept by SISU but instead by one of the third parties listed in section 4.4 above;
5.2. Your name and e-mail address are collected but will not actually be stored on the Site. Any information captured will be processed through third-party websites in section 4.4 above;
5.3. Your phone number may be used to contact you via phone if there is information we would like to share that we feel would benefit you;
5.4. If you subscribe to our newsletter, your Personal Information will be used to send newsletters to you;
5.5. If we send you the Newsletter for marketing purposes, we will send you emails about promotions, special events and other information. You can opt not to receive these emails from us by either clicking “unsubscribe” at the bottom of the email when you receive it or by sending an email that includes your email address and a request that
you not receive our promotional emails;
5.6. We may use your Personal Information to respond when you submit a question or suggestion to us, or when you request assistance regarding a service or product you purchased.
5.7. We may share your information if we believe in good faith that disclosure of your information is required to protect your safety or the safety of others, to investigate a fraud, or to respond to a government, judicial or other legal request or to comply with the law;
5.8. We may also share certain aggregated, anonymized information with a third-party provider in order to assist us in improving the Site.
6. Storing Your Personal Information. SISU’s web service may store your Personal Information when you interact with the Site. SISU will be happy to delete any of your Personal Information that it holds upon a written request made by you. Your Personal Information will be safely disposed of by SISU.
7. Storing Your Phone Number. Your phone number will be kept in the phone or contacts database of SISU and associates. Wherever it is stored, it will always be protected with a password and will never be shared with third parties without your permission.
8. We Play by The Rules. The Site and SISU are committed to complying with the New Zealand Privacy Act 2020. This Privacy Policy reflects our obligations under that Act. While we strive to maintain best practices and may consider international standards such as GDPR and CCPA for guidance, our primary obligation is to adhere to New Zealand privacy law. If you have any questions about our compliance with the Privacy Act 2020, please feel free to contact us at hello@sisustudio.co.nz.
9. Affiliate Relationships. Please assume that, for every recommendation or link we provide, the following holds true: we have become aware of a product or service that we think may be of interest to people who visit our website. After we do our own research and decide this item is of value to ourselves, our community, or our clients, we choose to promote that item and are compensated when our readers click on the link or purchase the product or service. (That compensation comes from our affiliate, not you). Regardless of compensation, we only mention products and services that we believe in and feel would be a benefit to you.
10. Do Not Track Signals. SISU currently does not recognize or respond to browser-initiated Do Not Track (DNT) signals, as the Internet industry is currently still working on Do Not Track standards and there is no accepted standard on responding to such signals.
11. Analytics. The Site keeps the following information from your visits to our webpage: Visitor information to improve our customer engagement, which tells us where and when people visit the Site, how long they stay there and their IP information for website and server security.
12. Cookies. The Site uses ‘cookies’ to record the number of times you’ve visited the Site and how you interacted with the Site during each visit. In addition, the Site also uses cookies that are not absolutely essential for your use of the Site. Your continued use of the Site serves as consent for these cookies.
12.1. A cookie is a small text file sent by the Site servers to your hard drive and can only be read and interpreted by the Site’s servers. No Personal Information is stored in the cookie; nothing on it can identify you personally.
12.2. Cookies have an important function in how you interact while visiting the Site, ensuring the usability of the Site’s different features, helping the Site understand your preferences, and thus can improve your experience on the Site. If you do not want cookies from the Site, simply adjust your browser settings to disable cookies. This may change how you access the Site and render some of the Site’s features unusable, but of course, it is your choice to
do so.
13. Disclosure of Personal Information. SISU will NEVER sell or license any Personal Information we collect from you. SISU is not liable for any disclosure of your Personal Information by any third party, particularly the ones outlined in section 4.4 above. By purchasing the services and products offered by SISU, you agree to be bound to
and consent to the provisions of our third parties’ privacy policies. In the event that SISU changes its practices, you will be notified, and you will be able to opt out of SISU using your Personal Information by contacting us at hello@sisustudio.co.nz.
14. Choice of Laws and Venue. This Privacy Policy and the use of the Site are governed by the laws of New Zealand. The parties agree to irrevocably submit all claims to the exclusive jurisdiction of the courts of New Zealand. If a dispute arises, we agree to first resolve it through binding arbitration to take place in New Zealand.
15. Your Consent. By choosing to provide SISU with your Personal Information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 18, you must not provide any Personal Information to us without the consent of your parent or guardian, or as otherwise provided for by applicable law.
16. Protecting Your Privacy. SISU is committed to protecting your privacy. Security measures, such as using passwords on servers and computers and locked cabinets where Personal Information is stored, have been adopted to protect your Personal Information against loss or theft, unauthorized access, disclosure, copying, use or modification. Online transactions are completed using third-party applications outlined in section 4.4 above. Please refer to the third parties’ privacy policies, of which links have been provided above, for clarification on how your
transaction and Personal Information will be handled. SISU Reformer Pilates makes no promises, warranties or representations about how third parties handle your Personal Information and bears no liability whatsoever for their use of them.
17. Verifying your Identity. SISU will ask you to verify your identity when you contact us or submit a request regarding your Personal Information. SISU will ask you to provide sufficient information that allows us to reasonably verify that you are the person who we collected Personal Information about.
18. The Internet Can Be Dodgy. The internet is, by its nature, inherently open and subject to the interception of information. We cannot guarantee that the information you provide to SISU over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside SISU’s control.
19. Verifying and Amending Your Personal Information. SISU tries to ensure that all Personal Information about you that is in our possession is accurate, complete and up-to-date. Please contact us at hello@sisustudio.co.nz to advise us of any changes to your Personal Information. You may request access to the Personal Information held by SISU at any time or seek to make corrections to it.
20. Arbitration. Any controversy or claim arising out of or relating to this Agreement or the breach of this agreement shall be settled exclusively by arbitration. You also agree that should arbitration take place, it will be exclusive to the courts of New Zealand or such other arbitrator mutually agreed upon by the parties. The arbitrator’s decision shall be final, binding on both parties and enforceable in any court of competent jurisdiction. The losing party shall bear the costs of the arbitration. The arbitration award shall be final and binding upon the parties, and the parties hereby waive any rights to appeal or challenge the award to the extent permitted by applicable law. This arbitration clause shall survive the termination or expiration of this contract.
21. Resolving your concerns. If you have any questions or concerns about SISU's Personal Information collection, use and disclosure practices, please let us know at hello@sisustudio.co.nz, and we will do our best to help you.
With Love,
SISU