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  • Help! I'm new. Where do I start?
    Firstly, welcome! We want to make sure you feel comfortable and we pride ourselves on providing a welcoming and inclusive space for all levels, ages and abilities. Our Level 1 Reformer class is a great place to start if you haven't been to SISU or on a Reformer before, and we recommend arriving 5-10 minutes before the class starts so we can give you a quick run down on the studio and equipment if you need it. If starting with a group class is a bit too much, we are happy to arrange a private sesh for you or a semi-private if you've got a few pals in the same boat! Our teachers will provide plenty of options to ensure you feel supported to move fearlessly throughout the class. Please know you’re always welcome to take everything at your own pace and rest whenever you need to. We encourage you to listen to your body and move how you feel.
  • Do I have to be a regular mover or have a certain level of fitness to get started?
    We all have to start somewhere, so we encourage all levels of fitness, ages and abilities to join us. Our group classes require you to be able to move through different body positions fairly easily, so if you are new to moving your body, or struggle to transition between laying down, sitting and standing then start with some private sessions before jumping into group classes. If you have any questions, please email us at
  • How often should I come to class?
    The World Health Organisation recommends at least 150 mins of moderate intensity exercise + 2 resistance sessions per week. Our recommendation - find a way of moving your body that you enjoy and stick with it, consistency is key! Because of how our classes are thoughtfully curated and programmed, 3-4 Reformer classes at SISU each week will improve your strength, cardiovascular fitness and your mood. If you have other movement modalities you enjoy, add a few Reformer sessions to compliment your training outside the studio. Life is busy, we get that. But prioritising your physical health is key to living a long, happy and functionally independent life.
  • How do I book my classes?
    Grab our New Client Intro Offer so you can come and see what we are all about! We use the PunchPass booking system for all account management, purchases and bookings. It is integrated into our website. We require booking and payment in advance of attending our classes - no booking/pay, no play. PunchPass doesn't currently have an app, but you can bookmark it and add it to your home screen on your smart phone. Watch this video and learn how here: Check out our cancellation policy in our Terms and Conditions.
  • What should I bring to class?
    Along with some good vibes, please BYO water bottle and sweat towel. We suggest wearing something stretchy and comfortable (avoid strings, zips and loose clothing) and please wear socks for hygiene reasons - no socks, no play. We recommend grip socks and have these available to purchase via bank transfer or cash at the studio ($20/pair). We have a toilet onsite which have space for you to get changed but no showers.
  • How long are the classes?
    Group and private classes are 45 minutes unless otherwise specified.
  • What are the studio expectations?
    - Please arrive a few minutes before the class start time - If it’s your first time to SISU, please arrive 5-10 minutes to familiarise yourself - Say hi to the instructor (and your fellow movers!) so we can check you in - Bring only your water bottle + towel to your Reformer, everything else can be left on the shelf, including phones on silent. No one wants a trip hazard! - Niggly knees or dodgy elbows? No probs. At the start of class, let your instructor know if there is anything we need to know about your body so we can keep you moving comfortably throughout the class. - Listen to your body. While we will give you oodles of options throughout the class, move with your mood and how your body is feeling. Maybe you did something in class last week that you can't do today - respect your body where it is at. We are proud of you for turning up and moving with us! - Please wipe down all equipment used in class so it is nice and clean for the next mover With regards to Covid-19, we will be operating in accordance with government guidelines and communications will be sent out when you book in. If you are unwell or display any cold/flu-like symptoms, please do your part and stay home.
  • What if I need to cancel or don't show up?
    Our cancellation policies are in place to ensure that everyone has inclusive access to classes. As part of the SISU community, we hope you can understand this. Please be considerate of your community and cancel your spot to free up your space so someone else has the chance to book! Cancellations are the responsibility of the person booking the class. They must be made via your Punchpass account. We do not accept cancellations via email, phone or social media. ​ CANCELLATION POLICY Cancellations made more than 12 hours before class will get the session back. Late Cancellations made less than 12 hours before class will forfeit the session. No-shows and absences will forfeit the session. This goes for those on the waitlist - if you have added yourself to the waitlist but can no longer attend please cancel your spot otherwise you may be penalised.
  • Ouch, I'm injured. Can I still attend?
    Reformer Pilates is a great way to rehab injuries and restore strength and range of motion. We ask you to please let our instructors know if you have anything bodywise going on at the start of the class so we can ensure you stay comfortable and we can offer appropriate modifications throughout the class. If you have an acute injury, please get the all clear from your medical/health professional and let us know before attending class. Long-term pain and niggles generally respond very well to exercise, with current global standards recommending exercise to aid in pain management. If you have anything else going on with your body and you are not sure if our classes would be suitable, please don't hesitate to contact us before coming to class.
  • I'm pregnant, can I attend classes?
    Firstly, CONGRATULATIONS! And secondly, yes!! Did you know that exercising while pregnant (as long as you have been cleared to exercise by your doctor) is one of the best things you can do for yourself and your baby? Research shows that staying active during your pregnancy has multiple benefits, a few of which include: ✔️ Reduced time in labour ✔️ Faster recovery post-birth ✔️ Boosting mental health and reducing the chance of post-natal depression We follow the Australian Department of Health Guidelines when it comes to exercise during pregnancy, and all of our team are trained and experienced in instructing prenatal clients. We continue to change and adapt our approach as new research in this area emerges. Our Level 1 Reformer class is perfect for our soon-to-be mamas at all stages of pregnancy, with the option to pick your own level of challenge depending on how your body feels. Or if you would prefer, come and see us for a private or semi-private class with a few of your pregnant friends!
  • I've recently had a baby. Can I attend classes?
    Congrats mama, and welcome to the world little one! Exercise can be resumed after pregnancy but should be done gradually because of the normal de-conditioning in the initial postpartum period. The general rule is that gradual exercise can resume from 6 weeks after a vaginal delivery or 10 weeks after a Cesarean section. We strongly recommend getting clearance to return to exercise from your OB or a Women's Health Physio. Once you have been cleared to exercise, make sure you ease back into it. Our Mama & Mini class is great to start with and you can bring your new addition (as long as they aren't crawling). Our Level 1 Reformer class is a good one if you would prefer some time away from baby, and is the perfect way to rebuild your strength postpartum.
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